SlideShare a Scribd company logo
Chapter 18The Important Concepts of Managing Mass Communicationsaccording to Dr. Otayza James Victor K. Otayza, MD Ateneo Graduate School of Business May 15, 2010
Managing Mass Communicationsentails… Advertising Sales promotion Media timing Involvement in events and experiences Public relations
Advertising any paid form of non-personal presentation and promotion Mission Money Message Media Measurement
Mission: what objective? Informative -RTDs Reminder -Colgate Persuasive -Quadtab(4-in-1 drug for TB) Reinforcement -Go Organic “make the 			right choice”
Money: what’s the budget? Product life cycle Market share/consumer base Competition & clutter Ad frequency Product substitutability
Message: let them know! Message strategy –what? 	Colt 45 is a “”drink for real men” Creative strategy –how? 	Big bottle of Colt 45 falls and crushes “weak” guy
Media selection: is RIFE Finding the most cost-effective media Reach –number exposed in a specified 				time Impact –quality of exposure through a 				given medium Frequency –number of times exposed Exposures –Reach x Frequency
BRIDGE TO MEDICINE: A majorhospital launched a radio advertisement  informing the public of new services offered at lower prices. The ad included testimonies by satisfied clients.
BRIDGE TO MEDICINE: The anti-smoking poster of the DOH showing all the diseases caused by smoking plays on peoples fear reaching majority of the population with maximum impact.
Measurement: did it work? Reflected in sales  use CLaP Consumer feedback Lab tests Portfolio tests
Sales Promotion Tools to stimulate quicker or greater 	purchase of a product Rebates Free trials Discount coupons Product warranties
BRIDGE TO MEDICINE: NSPI Dialysis Center gives their clients a free treatment for every 10 treatments at their center.
Media Timing and Pattern largely depends on: Buyer turnover Purchase frequency Forgetting rate
For new product launching: Continuity  Concentration Flighting Pulsing
BRIDGE TO MEDICINE: In the opening a new clinic, a group of physicians decided for a whole day grand opening complete with a free clinic and medicines
Events/Experiences Connecting with the consumer on a 		more personal level thru: Interactive booths Fairs and festivals Fund raisers Creating an “atmosphere”
BRIDGE TO MEDICINE: Nestle sponsors annual marathons reminding the consumer that exercise and Milo keeps one fit and healthy.
Public Relations  		1.promote or protect a company’s image or product 		2.builds CREDIBILITY, AWARENESS 		3.lessens PROMOTIONAL COSTS
Evaluation is CAAtChE Comprehension Awareness Attitude Change Contribution to sales 	number of Exposures
Functions: Press relations –setting the company in 		the best possible light Product publicity Corporate communication –promote 		understanding thru communication Lobbying & counselling
BRIDGE TO MEDICINE: Unilab’s RITEMED ads shows it cares for  	the masses by producing medicines that are both cheap and effective, thus endearing the company to customers.
In a             … Advertising -5 M’s, CLaP Sales promotion –think gimmicks Media is RIFE Involvement in events and experiences Public relations promotes CrAP and is measured by CAAtChE
Marketing takes something we like…
…and turns it into something we WANT.

More Related Content

What's hot

Advertisement ppt
Advertisement pptAdvertisement ppt
Advertisement ppt
arathymalz
 
The power of advertising
The power of advertisingThe power of advertising
The power of advertising
Jose Luis Valencia
 
Introduction to advertising
Introduction to advertisingIntroduction to advertising
Introduction to advertising
Mashfiq Albartross
 
Advertising management 1 st, 2nd & 3rd topic of Kurukshetra University
Advertising management 1 st, 2nd & 3rd topic of Kurukshetra UniversityAdvertising management 1 st, 2nd & 3rd topic of Kurukshetra University
Advertising management 1 st, 2nd & 3rd topic of Kurukshetra University
vidhidhawan
 
What are the steps required in developing an advertising program?
What are the steps required in developing an advertising program?What are the steps required in developing an advertising program?
What are the steps required in developing an advertising program?
Sameer Mathur
 
Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...
Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...
Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...
Phoenix media & event
 
Healthcare Marketing & Branding Case Study for Advanced Marketers
Healthcare Marketing & Branding Case Study for Advanced MarketersHealthcare Marketing & Branding Case Study for Advanced Marketers
Healthcare Marketing & Branding Case Study for Advanced Marketers
ABZ Creative Partners
 
Sp
SpSp
Advertising in indian economy & its effects
Advertising in indian economy & its effectsAdvertising in indian economy & its effects
Advertising in indian economy & its effects
yash chavan
 
Functions of advertising and Objectives of advertising
Functions of advertising and Objectives of advertising Functions of advertising and Objectives of advertising
Functions of advertising and Objectives of advertising
Rajlaxmi Bhosale
 
Advertising
AdvertisingAdvertising
Advertising
Shompa Nandi
 
Benefits or Importance of advertising
Benefits or Importance of advertisingBenefits or Importance of advertising
Benefits or Importance of advertising
rajyagururavi
 
Basic Concepts and Inroduction
Basic Concepts and InroductionBasic Concepts and Inroduction
Basic Concepts and Inroduction
Sneha Katagi
 
Medium of Advertising
Medium of AdvertisingMedium of Advertising
Medium of Advertising
Lucylle Bianca Cawaling
 
Role of advertisement in consumer behavior
Role of advertisement in consumer behaviorRole of advertisement in consumer behavior
Role of advertisement in consumer behavior
Easy Learning
 
Impact of advertising
Impact of advertisingImpact of advertising
Impact of advertising
Rajlaxmi Bhosale
 
Elements of good advertisement
Elements of good advertisementElements of good advertisement
Elements of good advertisement
Bonfire Ads
 
Steps required in developing an advertising program
Steps required in developing an advertising programSteps required in developing an advertising program
Steps required in developing an advertising program
Sameer Mathur
 

What's hot (18)

Advertisement ppt
Advertisement pptAdvertisement ppt
Advertisement ppt
 
The power of advertising
The power of advertisingThe power of advertising
The power of advertising
 
Introduction to advertising
Introduction to advertisingIntroduction to advertising
Introduction to advertising
 
Advertising management 1 st, 2nd & 3rd topic of Kurukshetra University
Advertising management 1 st, 2nd & 3rd topic of Kurukshetra UniversityAdvertising management 1 st, 2nd & 3rd topic of Kurukshetra University
Advertising management 1 st, 2nd & 3rd topic of Kurukshetra University
 
What are the steps required in developing an advertising program?
What are the steps required in developing an advertising program?What are the steps required in developing an advertising program?
What are the steps required in developing an advertising program?
 
Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...
Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...
Chap22 Evaluating The Social, Ethical, And Economic Aspects Of Advertising An...
 
Healthcare Marketing & Branding Case Study for Advanced Marketers
Healthcare Marketing & Branding Case Study for Advanced MarketersHealthcare Marketing & Branding Case Study for Advanced Marketers
Healthcare Marketing & Branding Case Study for Advanced Marketers
 
Sp
SpSp
Sp
 
Advertising in indian economy & its effects
Advertising in indian economy & its effectsAdvertising in indian economy & its effects
Advertising in indian economy & its effects
 
Functions of advertising and Objectives of advertising
Functions of advertising and Objectives of advertising Functions of advertising and Objectives of advertising
Functions of advertising and Objectives of advertising
 
Advertising
AdvertisingAdvertising
Advertising
 
Benefits or Importance of advertising
Benefits or Importance of advertisingBenefits or Importance of advertising
Benefits or Importance of advertising
 
Basic Concepts and Inroduction
Basic Concepts and InroductionBasic Concepts and Inroduction
Basic Concepts and Inroduction
 
Medium of Advertising
Medium of AdvertisingMedium of Advertising
Medium of Advertising
 
Role of advertisement in consumer behavior
Role of advertisement in consumer behaviorRole of advertisement in consumer behavior
Role of advertisement in consumer behavior
 
Impact of advertising
Impact of advertisingImpact of advertising
Impact of advertising
 
Elements of good advertisement
Elements of good advertisementElements of good advertisement
Elements of good advertisement
 
Steps required in developing an advertising program
Steps required in developing an advertising programSteps required in developing an advertising program
Steps required in developing an advertising program
 

Similar to V49 otayza the mainconcepts of ch18

Where does pharma marketing go from here
Where does pharma marketing go from hereWhere does pharma marketing go from here
Where does pharma marketing go from here
Richard Meyer
 
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh
Mahmoud Bahgat
 
How Does Healthcare Advertising Impact Brand Reputation.pdf
How Does Healthcare Advertising Impact Brand Reputation.pdfHow Does Healthcare Advertising Impact Brand Reputation.pdf
How Does Healthcare Advertising Impact Brand Reputation.pdf
Pharmacy Advertising
 
Integrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptxIntegrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptx
Prof. Kanchan Kumari
 
Integrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptxIntegrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptx
Prof. Kanchan Kumari
 
Sales and other forms of promotion .pptx
Sales and other forms of promotion .pptxSales and other forms of promotion .pptx
Sales and other forms of promotion .pptx
UVAS
 
Promotion detail explanation marketing.pptx
Promotion detail explanation marketing.pptxPromotion detail explanation marketing.pptx
Promotion detail explanation marketing.pptx
UVAS
 
Advertising is nothing but a paid form
Advertising is nothing but a paid form Advertising is nothing but a paid form
Advertising is nothing but a paid form
NEO NEWS NETWORK
 
Value Innovation To Pharma - What Changes To Busisness, Zurich 2008
Value Innovation To Pharma - What Changes To Busisness, Zurich 2008Value Innovation To Pharma - What Changes To Busisness, Zurich 2008
Value Innovation To Pharma - What Changes To Busisness, Zurich 2008
A.R.J. (Rob) Halkes
 
Advertising
AdvertisingAdvertising
Advertising
Tejinderpal Bhangu
 
Ppt Chapter 19
Ppt Chapter 19Ppt Chapter 19
Ppt Chapter 19
kpatric
 
Changing attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertisingChanging attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertising
Yohan DSouza
 
Promotion in marketing
Promotion in marketingPromotion in marketing
Promotion in marketing
Arup Giri
 
Advertising and Sales Promotion concepts
Advertising and Sales Promotion  conceptsAdvertising and Sales Promotion  concepts
Advertising and Sales Promotion concepts
paramanjegatheeswari
 
Advertisement explanation in detail .pptx
Advertisement explanation in detail .pptxAdvertisement explanation in detail .pptx
Advertisement explanation in detail .pptx
UVAS
 
Can Promotion and Partnership Coexist?
Can Promotion and Partnership Coexist?Can Promotion and Partnership Coexist?
Can Promotion and Partnership Coexist?
PM Society
 
Advertising concepts , Importance and its Types
Advertising concepts , Importance and its TypesAdvertising concepts , Importance and its Types
Advertising concepts , Importance and its Types
paramanjegatheeswari
 
Introduction to advertisement - Basics of advertising
Introduction to advertisement - Basics of advertisingIntroduction to advertisement - Basics of advertising
Introduction to advertisement - Basics of advertising
Rai University Ahmedabad
 
Economic social_ethical_aspects-classppt
Economic  social_ethical_aspects-classpptEconomic  social_ethical_aspects-classppt
Economic social_ethical_aspects-classppt
noorjaha
 
CONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCES
CONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCESCONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCES
CONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCES
Maria K Todd MHA PhD
 

Similar to V49 otayza the mainconcepts of ch18 (20)

Where does pharma marketing go from here
Where does pharma marketing go from hereWhere does pharma marketing go from here
Where does pharma marketing go from here
 
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed Saleh
 
How Does Healthcare Advertising Impact Brand Reputation.pdf
How Does Healthcare Advertising Impact Brand Reputation.pdfHow Does Healthcare Advertising Impact Brand Reputation.pdf
How Does Healthcare Advertising Impact Brand Reputation.pdf
 
Integrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptxIntegrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptx
 
Integrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptxIntegrated marketing communication unit 1prof dr kanchan.pptx
Integrated marketing communication unit 1prof dr kanchan.pptx
 
Sales and other forms of promotion .pptx
Sales and other forms of promotion .pptxSales and other forms of promotion .pptx
Sales and other forms of promotion .pptx
 
Promotion detail explanation marketing.pptx
Promotion detail explanation marketing.pptxPromotion detail explanation marketing.pptx
Promotion detail explanation marketing.pptx
 
Advertising is nothing but a paid form
Advertising is nothing but a paid form Advertising is nothing but a paid form
Advertising is nothing but a paid form
 
Value Innovation To Pharma - What Changes To Busisness, Zurich 2008
Value Innovation To Pharma - What Changes To Busisness, Zurich 2008Value Innovation To Pharma - What Changes To Busisness, Zurich 2008
Value Innovation To Pharma - What Changes To Busisness, Zurich 2008
 
Advertising
AdvertisingAdvertising
Advertising
 
Ppt Chapter 19
Ppt Chapter 19Ppt Chapter 19
Ppt Chapter 19
 
Changing attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertisingChanging attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertising
 
Promotion in marketing
Promotion in marketingPromotion in marketing
Promotion in marketing
 
Advertising and Sales Promotion concepts
Advertising and Sales Promotion  conceptsAdvertising and Sales Promotion  concepts
Advertising and Sales Promotion concepts
 
Advertisement explanation in detail .pptx
Advertisement explanation in detail .pptxAdvertisement explanation in detail .pptx
Advertisement explanation in detail .pptx
 
Can Promotion and Partnership Coexist?
Can Promotion and Partnership Coexist?Can Promotion and Partnership Coexist?
Can Promotion and Partnership Coexist?
 
Advertising concepts , Importance and its Types
Advertising concepts , Importance and its TypesAdvertising concepts , Importance and its Types
Advertising concepts , Importance and its Types
 
Introduction to advertisement - Basics of advertising
Introduction to advertisement - Basics of advertisingIntroduction to advertisement - Basics of advertising
Introduction to advertisement - Basics of advertising
 
Economic social_ethical_aspects-classppt
Economic  social_ethical_aspects-classpptEconomic  social_ethical_aspects-classppt
Economic social_ethical_aspects-classppt
 
CONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCES
CONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCESCONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCES
CONSUMERISM IN HEALTHCARE - ALIGNING YOUR BRAND TO CONSUMER PREFERENCES
 

More from otayzajames

V49 otayza the mainconcepts of ch18
V49 otayza the mainconcepts of ch18V49 otayza the mainconcepts of ch18
V49 otayza the mainconcepts of ch18
otayzajames
 
V49 otayza 10questions
V49 otayza 10questionsV49 otayza 10questions
V49 otayza 10questions
otayzajames
 
V49 final otayza 10step marketing plan
V49 final otayza 10step marketing planV49 final otayza 10step marketing plan
V49 final otayza 10step marketing plan
otayzajames
 
V49 otayza 20yr plan
V49 otayza 20yr planV49 otayza 20yr plan
V49 otayza 20yr plan
otayzajames
 
C:\fakepath\v49 otayza 20yr plan
C:\fakepath\v49 otayza 20yr planC:\fakepath\v49 otayza 20yr plan
C:\fakepath\v49 otayza 20yr plan
otayzajames
 
V49 otayzanamebranding
V49 otayzanamebrandingV49 otayzanamebranding
V49 otayzanamebranding
otayzajames
 
V49 otayza 20yr plan
V49 otayza 20yr planV49 otayza 20yr plan
V49 otayza 20yr plan
otayzajames
 

More from otayzajames (7)

V49 otayza the mainconcepts of ch18
V49 otayza the mainconcepts of ch18V49 otayza the mainconcepts of ch18
V49 otayza the mainconcepts of ch18
 
V49 otayza 10questions
V49 otayza 10questionsV49 otayza 10questions
V49 otayza 10questions
 
V49 final otayza 10step marketing plan
V49 final otayza 10step marketing planV49 final otayza 10step marketing plan
V49 final otayza 10step marketing plan
 
V49 otayza 20yr plan
V49 otayza 20yr planV49 otayza 20yr plan
V49 otayza 20yr plan
 
C:\fakepath\v49 otayza 20yr plan
C:\fakepath\v49 otayza 20yr planC:\fakepath\v49 otayza 20yr plan
C:\fakepath\v49 otayza 20yr plan
 
V49 otayzanamebranding
V49 otayzanamebrandingV49 otayzanamebranding
V49 otayzanamebranding
 
V49 otayza 20yr plan
V49 otayza 20yr planV49 otayza 20yr plan
V49 otayza 20yr plan
 

Recently uploaded

-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
NZSG
 
Authentically Social Presented by Corey Perlman
Authentically Social Presented by Corey PerlmanAuthentically Social Presented by Corey Perlman
Authentically Social Presented by Corey Perlman
Corey Perlman, Social Media Speaker and Consultant
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
Christian Dahlen
 
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
ABHILASH DUTTA
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
ssuser567e2d
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
AnnySerafinaLove
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
thesiliconleaders
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
SEOSMMEARTH
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Recruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media MasterclassRecruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media Masterclass
LuanWise
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
JeremyPeirce1
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
Aggregage
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
CA Dr. Prithvi Ranjan Parhi
 
Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431
ecamare2
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
Lital Barkan
 
BeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdfBeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdf
DerekIwanaka1
 

Recently uploaded (20)

-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
 
Authentically Social Presented by Corey Perlman
Authentically Social Presented by Corey PerlmanAuthentically Social Presented by Corey Perlman
Authentically Social Presented by Corey Perlman
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
 
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Recruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media MasterclassRecruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media Masterclass
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
 
Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
 
BeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdfBeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdf
 

V49 otayza the mainconcepts of ch18

  • 1. Chapter 18The Important Concepts of Managing Mass Communicationsaccording to Dr. Otayza James Victor K. Otayza, MD Ateneo Graduate School of Business May 15, 2010
  • 2. Managing Mass Communicationsentails… Advertising Sales promotion Media timing Involvement in events and experiences Public relations
  • 3. Advertising any paid form of non-personal presentation and promotion Mission Money Message Media Measurement
  • 4. Mission: what objective? Informative -RTDs Reminder -Colgate Persuasive -Quadtab(4-in-1 drug for TB) Reinforcement -Go Organic “make the right choice”
  • 5. Money: what’s the budget? Product life cycle Market share/consumer base Competition & clutter Ad frequency Product substitutability
  • 6. Message: let them know! Message strategy –what? Colt 45 is a “”drink for real men” Creative strategy –how? Big bottle of Colt 45 falls and crushes “weak” guy
  • 7. Media selection: is RIFE Finding the most cost-effective media Reach –number exposed in a specified time Impact –quality of exposure through a given medium Frequency –number of times exposed Exposures –Reach x Frequency
  • 8. BRIDGE TO MEDICINE: A majorhospital launched a radio advertisement informing the public of new services offered at lower prices. The ad included testimonies by satisfied clients.
  • 9. BRIDGE TO MEDICINE: The anti-smoking poster of the DOH showing all the diseases caused by smoking plays on peoples fear reaching majority of the population with maximum impact.
  • 10. Measurement: did it work? Reflected in sales use CLaP Consumer feedback Lab tests Portfolio tests
  • 11. Sales Promotion Tools to stimulate quicker or greater purchase of a product Rebates Free trials Discount coupons Product warranties
  • 12. BRIDGE TO MEDICINE: NSPI Dialysis Center gives their clients a free treatment for every 10 treatments at their center.
  • 13. Media Timing and Pattern largely depends on: Buyer turnover Purchase frequency Forgetting rate
  • 14. For new product launching: Continuity Concentration Flighting Pulsing
  • 15. BRIDGE TO MEDICINE: In the opening a new clinic, a group of physicians decided for a whole day grand opening complete with a free clinic and medicines
  • 16. Events/Experiences Connecting with the consumer on a more personal level thru: Interactive booths Fairs and festivals Fund raisers Creating an “atmosphere”
  • 17. BRIDGE TO MEDICINE: Nestle sponsors annual marathons reminding the consumer that exercise and Milo keeps one fit and healthy.
  • 18. Public Relations 1.promote or protect a company’s image or product 2.builds CREDIBILITY, AWARENESS 3.lessens PROMOTIONAL COSTS
  • 19. Evaluation is CAAtChE Comprehension Awareness Attitude Change Contribution to sales number of Exposures
  • 20. Functions: Press relations –setting the company in the best possible light Product publicity Corporate communication –promote understanding thru communication Lobbying & counselling
  • 21. BRIDGE TO MEDICINE: Unilab’s RITEMED ads shows it cares for the masses by producing medicines that are both cheap and effective, thus endearing the company to customers.
  • 22. In a … Advertising -5 M’s, CLaP Sales promotion –think gimmicks Media is RIFE Involvement in events and experiences Public relations promotes CrAP and is measured by CAAtChE
  • 24. …and turns it into something we WANT.